The delivery comes in 3 different shipments.Which is so unconvenient
The back seats screws some of them were misaligned and they need to like throw some extra holes.
The cushion get softer way sooner than expected
The customer service is so inconvenient and the only way to get to them.Is through emails there is no phone number
The delivery company refused to deliver them to the 3rd floor so I had to like take them all the way up by myself. And taking like Ten Boxes is some backbreaking job.
The charging base is poor quality and can not charge even nowadays phones.
Still giving 4 stars cause i believe you will work on these points and fix them.
This is my second purchase within 6 months